Refund policy

Returns

We accept returns within 30 days of delivery. Items must be unused, in their original condition and packaging, and include proof of purchase.

To start a return, email us at miguel.pastrana@safetyhubsupply.com with your order number and the items you want to return. We will reply with return instructions. Returns sent without prior approval may not be accepted.

Return shipping

The customer is responsible for return shipping costs. Original shipping charges are not refundable. We recommend using a trackable shipping service.

Items that cannot be returned

Items that have been used, worn, or damaged after delivery
Custom or special-order items
Gift cards

Damaged or incorrect items

Please inspect your order when it arrives. If an item is defective, damaged, or not what you ordered, email us within 7 days of delivery with photos so we can make it right.

Refunds

Once we receive and inspect your return, we will let you know if the refund is approved. Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may take extra time to post it.